Refund and Returns Policy

🔄 Return Policy

We offer a 7-day return window from the date of delivery.

• Product must be unused, unwashed, and in original condition
• Original packaging, tags, and invoice must be intact
• Return request must be raised within 7 days
• Returns may be rejected if product shows signs of use

💰 Refund Policy

• Refunds are initiated after product inspection
• Prepaid orders → refunded to original payment method
• COD orders → refunded via bank transfer or wallet
• Processing time: 5–7 business days

Please note: Bank processing time may vary depending on your payment provider.

🔁 Replacement Policy

• Applicable for damaged, defective, or wrong items
• Report within 48 hours of delivery
• Proof (images/video) required for verification
• Replacement will be shipped at no extra cost

❌ Order Cancellation

• Orders can be cancelled before dispatch
• Once shipped, cancellation is not possible
• Refund for prepaid orders will be processed post approval

⚠️ Non-Returnable Items

• Personal care & hygiene products
• Items marked as non-returnable
• Used or damaged products
• Final sale / clearance items

📦 How to Initiate a Return

⚠️ Important Notes

• Return eligibility depends on product category
• Refunds are subject to quality check
• Shipping charges (if any) may not be refundable
• Policy may change without prior notice